DevOps = CALMS (where C is for CULTURE)

The biggest problems we face are not technical. They are human.

How do we get our silos talking to each other? eg the Dev Lead and the Ops Lead? Or Sales with Dev before promising a delivery date?

Learn how to communicate to get both partys’ needs met.

It is a miracle that David is still alive, having accumulated multiple scars in 16 years of engineering research, 20 years of software development and 6 years with the guilty look of DevOps about him.