J. Paul Reed has over twenty years experience in the trenches as a build/release and operations engineer, working with such companies as VMware, Mozilla, Postbox, Symantec, and Salesforce.

He’s worked across a number of industries, from financial services to cloud-based infrastructure to health care, with teams ranging from 2 to 2,500 on everything from tooling, operational analysis and improvement, cultural transformation, and business value optimization. He’s currently a member of Netflix’s CORE SRE team, focusing on resilience engineering and human factors in distributed socio-technical systems.

He speaks internationally on release engineering, DevOps, operational complexity, and human factors and holds a Masters of Science in Human Factors & Systems Safety from Lund University.