Jeff Smith has been in the technology industry for over 15 years, oscillating between management and individual contributor. Jeff currently serves as the Director of Production Operations for Centro, a media services and technology company headquartered in Chicago, Illinois. Before that he served as the Manager of Site Reliability Engineering at Grubhub.

Jeff is passionate about DevOps transformations in organizations large and small, with a particular interest in the psychological aspects of problems in companies. He lives in Chicago with his wife Stephanie and their two kids Ella and Xander.