Ian Alford is an IT manager who inherited a team in the middle of a chaotic DevOps cultural shift, he has been particularly involved with the defining of roles, building of areas of responsibility, and working on best practices around collaborative work between developers and systems administrators.

Prior to joining the Hesburgh Libraries, Ian was the first Director of Information Technology for Saint Joseph County Government in Indiana. In this role, he led efforts to consolidate IT staff and budgets, upgrade network infrastructure, move to an operational budget and known schedule for technology refreshes, switching to a Voice-over-IP system, revamping the County’s web presence, and moving e-mail and productivity software to the Cloud. Ian has 4 years of professional IT management experience.