Courtney Eckhardt

Courtney comes from a background in customer support and internet anti-abuse policy. She combines this human-focused experience with the principle of Conway’s Law and the work of Kathy Sierra and Don Norman into a wide-reaching and humane concept of operational reliability. You can find her knitting in the audience of conference talks, and she's always interested in cat pictures.

Courtney Eckhardt at Portland 2019

Courtney Eckhardt