Robert is a Senior Managing Consultant and member of the IBM Garage Solution Engineering group. Within the worldwide Garage Solution Engineering group, he is part of the Cloud Service Management and Operations (CSMO) team, working in all fields of CSMO and specializing in Site Reliability Engineering (SRE) and Chat Operations (ChatOps).

Robert joined IBM in 2007 and has held various positions in IBM, all in the field of Service Management. In total, he has over twenty years of experience in enterprise systems in multiple domains spanning development, technical leadership, project management and offering management.

Robert speaks at global conferences for IBM and creates assets that range from internal documentation to published books.