Mayday, Mayday: Starting a job with a production incident

Ever walk into a job and straight into a fire? I have! I contend that starting out fighting a fire on production with your new teammates is one of the best ways to learn about your new systems and settle into a team. There’s nothing like drinking from the firehose. Let’s talk about why I think that way, how to do it right, and how to get the most out of your first production incident on the job.



Laura Santamaria

As LogDNA’s Developer Advocate, Laura Santamaria loves to learn and explain how things work. She bridges the gap between external developers and SREs and internal engineering teams. In addition, ...