Prevent Heroism: How to Work Today to Reduce Work Tomorrow

Production is down, again, and The Lone Engineer worked all day and night to save the business! Overtime so routine that’s it’s no longer “over”, it’s “expected”. We create these scenarios by supporting strenuous environments and rewarding Save the Day behaviors. So let’s discuss how to change that.



Quintessence Anx

Quintessence meandered into developer relations after a long tenure in IT and operations roles. After running AWS bills up and then bringing them back down again, she brought her “lessons ...