Vanessa is a Solutions Engineer at Jeli helping companies make the most of their incidents. Previously, she led Resilience Engineering at Enova where she focused on their Production Incident process, learning from incidents, and leading the on-call rotation of Incident Commanders. She has led the Chicago Women in Technology Conference and started the Hispanic or Latinx Alliance @ Enova. She is passionate about continuous improvement, getting teams to talk to each other, and Diversity and Inclusion in Tech.