Unquantified Serendipity: Diversity in Development


Learning how to write software, architect infrastructure, and automate deployments is cognitively taxing. So much so, we probably spend a great deal of energy learning how to learn, learning how to retain, learning how to apply, learning how to be efficient, that learning how to be with each other gets lost in the mess.

Straight to the point: Computer programmer. Software developer. Production Engineer. When you read these terms, a picture probably starts to form in your mind’s eye - a sort of default for what a person behind these titles looks like. Maybe also how they sound - what language do you expect them to speak? How do they speak it?

Most likely, when you read those titles, you visualize a white male. He speaks English fluently with a local accent. If you pull up the photo behind an anonymized résumé, you might be surprised to find a Muslim woman wearing a hijab. Or perhaps you see someone who doesn’t speak fluent English, speaking instead with their native Mexican accent.

A lot of the imagery that’s been produced for software developers intentionally or inadvertently reinforces this vibe - the notion that the default developer is a white male, even when history and globalization show that that’s probably not the case. Yet because this is the view when women and other minorities join our ranks, they are given advice that encourages them to behave socially and linguistically like white men.

In this talk, I’ll explore how we can solve problems together as a diverse group, quite literally just by sharing space. I’ll discuss ways that we can be better allies to each other by fostering understanding, and highlight the positive impact of normalizing the appearance of minorities in the field.



Quintessence Anx


Developer Advocate at PagerDuty

Quintessence meandered into developer relations after a long tenure in IT and operations roles. After running AWS bills up and then bringing them back down again, she