You manage the company’s best team: the fastest cycle time, the highest planning accuracy, and the least amount of re-work. Your team has the lowest review time, the most weekly deploys, and the best bugs / KLOC ratio. And then someone high up shuts down your project - what just happened?
In the software industry, we have created a set of KPIs to measure the efficiency of our development teams. While these KPIs measure efficiency well, they are usually not enough to measure success. The main reason is that they are completely disconnected from the business KPIs. This disconnection often leads to ineffective communication between organizations in the company, mainly product and engineering.
In this session, we will discuss overcoming these challenges by measuring development teams using business KPIs. We will understand what business metrics development teams can impact and how, and what frameworks and organizational structures can support that. We will also discuss when dev metrics are appropriate and when they are effective at helping us impact our business KPIs.
In this session, you will learn: