Adriana Villela is a Sr. Developer Advocate at Lightstep, in Toronto, Canada, with over 20 years of experience in technology. She focuses on helping companies achieve reliability greatness by leveraging Observability, SRE, and DevOps practices. Before Lightstep, she was a Sr. Manager at Tucows, running both a Platform Engineering team, and an Observability Practices team. Adriana has also worked at various large-scale enterprises, in both individual contributor and leadership roles, including Bank of Montreal, Ceridian, and Accenture. Adriana has a popular technical blog on Medium, is an OpenTelemetry contributor, CNCF Ambassador, HashiCorp Ambassador, and co-host of the On-Call Me Maybe Podcast.