How Infrastructure Teams Can Better Collaborate with Product Teams

Infrastructure engineering teams often have ambiguous or evolving technical ownership and relationships with product teams. E.g. a DevEx team may own the CI pipeline, but product teams own the tests and code that run in the pipeline. If a product team needs new cloud resources, should they provision it themselves, or ask an SRE to do it?

In this lightning talk, I’ll present a framework for clarifying technical ownership and team interactions based on technical maturity.

Speaker

aaron-suggs

Aaron Suggs

  
Aaron Suggs is an engineering leader at Instructure, formerly at Glossier and Kickstarter. He is always surprised when tests pass on the first try.