Why Doesn't It work? Intro to Systems Thinking

We live and work in a complex domain. What causes defects? What causes outages? In this complex domain, there isn’t ‘one cause’ but rather multiple relationships with other areas in the product development flow.

In this session, we will explain why systems thinking is important and explain how to read causal diagrams, along with suggestions on how to start creating your own.




Joel Tosi

Co-Author of ‘Coaching for Learning; the Art and Practice’ and ‘Create Your Dojo; Upskilling Your Organization for Digital Evolution,’ Joel helps organizations evolve through ...