Fear of the Bus: DevOps and Docs

Do you wake up in a cold sweat when you think about what would happen if one of your devops people were to suddenly vanish, or win the lottery? Could you carry on? Can anyone on your team take vacations to cell-phone dead spots?

DevOps is such a dynamic and flexible part of an organization that it is the absolute hardest thing to get documented, and the place where it really makes a difference to burnout if you have managed the miracle.

I’m not here to tell you how to use confluence better. We’re going to have to do much more nimble, flexible documentation methods. I’m going to use post-its, commit messages, slack emojis, and crowd suggestions to show you how to do good-enough documentation without slowing your organization down.



Heidi Waterhouse


Heidi is a widely experienced technical writer with an interest in writing herself out of work. She specializes in creating entire documentation suites for new companies and products in less time than