Effective change management is essential for any organization, but it’s also one of the easiest ways to make your most talented people quit.

Chris McDermott will talk through some of the ways that SendGrid handles change management, and how to strike the right balance between care and speed.

Chris McDermott is a Manager of Product Operations at SendGrid.

He loves hard problems, and has yet to meet one that he couldn’t solve somehow.

Chris does Linux, DevOps, and infrastructure at scale.