Teaching Troubleshooting Through Modesty and Anti-Pattern Analysis

How is it that some team members are really great at troubleshooting and others get stuck and give up easily? Anti-patterns play a major role in our troubleshooting processes and practices. In this talk we will discuss the role of anti-patterns in teaching better troubleshooting and analysis.



Melanie Cey

Melanie Cey is currently a Senior Systems Reliability Engineer at Yardi Systems. Melanie relocated from Yardi in Saskatoon, Saskatchewan, Canada to Yardi’s headquarters in Santa Barbara, CA in August ...