• Experience on service management and process, using best pratices ITIL and Cobit.
• Team management and employee development.
• Conduct projects using PMI's recomendations.
• High level of energy and motivation.
• Strong educational background (Master of Administration - MSc and MBA) consolidated by recognized world-class certifications (ITIL, Cobit, PMP, MSCE).

Specialties: Manager's Certificate in IT Service Management – ITIL Master (in progress) Project Management Professional – PMP Foundation Certificate in IT Service Management – ITIL Foundations Cobit Foundations Microsoft Certified Systems Engineer (NT, 2000, 2003) Microsoft Certified Trainer