Making the Most of Your Post Incident Analysis (PIA)

IT incidents are unavoidable in the new agile digital world. Every ITOps and DevOps team should leverage a Post Incident Analysis process to identify ways to improve the effectiveness of their operations. In this ignite talk, Emel will walk you through the importance of post incident analysis and what to do plus what not do for a successful and constructive PIA.



Gökçe Erdoğan

Gokce Erdogan is a Product Manager at OpsGenie. She is responsible for executing the company’s product roadmap and new feature development, working collaboratively with other teams in the company. ...