Donnell Baker is the Director Chief of Staff for the SVP of Cloud Services & Security at SAP Concur, where she works closely with the senior leadership team to drive key initiatives, ensure we are tracking toward our goals and measuring business health. As a key member of the staff, she works on cross-team initiatives, builds a sustainable and effective rhythm of the business, and assists with financial and budget planning. Donnell has been with Concur for 5 years, and has had roles over the previous 10 years leading quality/test and SRE teams.