All teams in an engineering org have their own defined set of responsibilities, but what about those areas of responsibility that must be shared, particularly security or, especially in smaller companies, on-call rotations? How do we instill a sense of ownership that transcends team boundaries without either letting the ball drop or seeing one team take up the slack for everyone else?
We’ll talk about how to drive a sense of shared responsibility with incentives and other positive reinforcement techniques to motivate everyone to do their part and make a sum bigger than the whole of its parts.