The problem: we delivered slowly. The solution: instead of filling in documents, we automated. The result: the bank’s biggest customer-facing platform is now updated with new features every single week, with no impact to our customers. They thought we couldn’t do it - we did it in 16 weeks.

Mark wrote his first line of code at the age of 10 in Basic on an old Amstrad, and has never looked back. Now using far more sophisticated software and hardware, he has spent almost twenty years in

Carlie has been working in software delivery since 2004, after discovering a keen talent for spotting broken stuff and finding a great career for this in testing. Over the next 14 years, working in