Making On-call suck less

With the introduction of cross-functional teams, our old on-call system stopped working. In an experiment, we moved from a mandatory to a voluntary on-call rotation. It not only worked surprisingly well but we also gained some unexpected insights, for example, that the burden of being on-call can be significantly reduced by moving from weekly to daily rotations. In this ignite I will present our five main learnings from the experiment, both positive and negative.



Mario Konschake

As a VP of Engineering Mario Konschake supports growing engineering and data science teams. He has been working in the health and ad tech industry, where he started his carerrer as a data scientist ...