Making On-call suck less

With the introduction of cross-functional teams, our old on-call system stopped working. In an experiment, we moved from a mandatory to a voluntary on-call rotation. It not only worked surprisingly well but we also gained some unexpected insights, for example, that the burden of being on-call can be significantly reduced by moving from weekly to daily rotations. In this ignite I will present our five main learnings from the experiment, both positive and negative.


Mario Konschake

At, Mario Konschake supports the rapidly growing engineering team in his role as VP of Engineering. Before helping to change the global health for the better he has been working in ...