How to troubleshoot issues in (relatively) unknown systems?

It’s a lovely day at your new job, and come across a horible error. Where do you start? How to unravel and solve new issues in unknown systems? Is there general advice to be found across multiple disciplines?



Els van Vessem

Els van Vessem (they/them) works as a BI specialist at a hospital in Rotterdam, after 7 years in the IT and BI contracting/consulting business. Their official task: bring order to the chaos of all the ...