ChatOps and DevOps: How to Use Comms as Incident Response

The most important tool in your DevOps toolbox is communication. Without it, nothing can be accomplished, especially resolving incidents when they occur.

In this talk, we will discuss how to use a comms platform to tie-in playbooks, integrate the DevOps processes in place, and bring together remote teams to work together as if they were in the same room.



PJ Hagerty

PJ is the founder of, board member of Open Sourcing Mental Illness (, and Senior Developer Advocate at Mattermost. He is an organizer of DevOps Days Buffalo, CodeDaze, and ...