How Fetch Built an Open Source Vendor-Agnostic Observability Platform

We built a vendor-agnostic APM platform on AWS EKS (Kubernetes) using open source software. OpenTelemetry is the key. We can change our APM vendor with a single configuration change in the collector. This means no changes in the application code nor using a new agent. No more vendor lock-in!



Karthik Ashokan


My name is Karthik Ashokan. I have been at Fetch Rewards for about 2.5 years. I have experience in Infrastructure-as-Code (IaC), CI/CD, and observability/monitoring.

I love automation. I am constantly