How Infrastructure Teams Can Better Collaborate with Product Teams

Infrastructure engineering teams often have ambiguous or evolving technical ownership and relationships with product teams. E.g. a DevEx team may own the CI pipeline, but product teams own the tests and code that run in the pipeline. If a product team needs new cloud resources, should they provision it themselves, or ask an SRE to do it?

In this lightning talk, I’ll present a framework for clarifying technical ownership and team interactions based on technical maturity.



Aaron Suggs

Aaron Suggs is an engineering leader at Instructure, formerly at Glossier and Kickstarter. He is always surprised when tests pass on the first try.